Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to processing and delivering your order as quickly as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Orders are not processed or shipped on weekends or public holidays.

  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times vary depending on your location:

  • United States: 5–10 business days

  • Canada: 7–15 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 7–15 business days

  • Rest of the World: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

We may also offer free shipping on eligible orders or during promotional events.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number (if available). Tracking information may take 24–48 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Address

Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.

Delivery Delays

While we strive to deliver all orders on time, we cannot guarantee delivery dates due to circumstances beyond our control, including weather, customs inspections, transportation disruptions, or carrier-related delays.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

We are always happy to assist you.